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Confusion over Afghan internet outage after purported Taliban statement revealed as false

Confusion surrounds the state of internet connectivity in Afghanistan, after some networks were apparently restored on Wednesday following an outage that began on Monday. 

The Associated Press earlier reported what claimed to be a Taliban statement denying reports that the blackout was a deliberate move and saying old fibre optic cables are worn out and being replaced.

However, it later emerged the statement was false.

The Taliban sometimes communicate with Pakistani journalists through an official WhatsApp group. The false statement was forwarded as an individual message to some of the group’s members but was not posted in the group itself. It came from an Afghan user whose name resembled the official name of the media WhatsApp group.

The sender has disappeared and their identity cannot be verified. The same statement was posted on the social platform X, but it came from an account run by a Taliban sympathizer rather than from the Taliban themselves.

As a result of the internet outage in Afghanistan, it was impossible for The Associated Press to call the Taliban spokesperson directly for additional information about the putative repair of the fibre optic cable.

Telecom network antenna stands on the ground.
Telecom network antenna stands are seen on the ground in Kabul on Wednesday. (Sayed Hassib/Reuters)

On Wednesday, several hours after the false statement went out, the Taliban WhatsApp group made its first response to the outage, saying cell phone services are gradually being restored. The Associated Press confirmed with the group administrators that the new statement is genuine.

The statement quoted officials from the telecommunications technical department as saying that the relevant teams are working to fully restore the services.

Internet advocacy group Netblocks on Wednesday posted an update on X, saying, “Live network data show the partial restoration of internet connectivity in #Afghanistan amid outcry after a two-day national telecoms blackout; the incident comes as the Taliban leadership applies new ‘immorality’ rules on telco operators.”

Communications impacted

The outage was first reported Monday by internet advocacy group Netblocks, which said internet connectivity was collapsing across the country, including in the capital, Kabul, and telephone services were also impacted.

At least 14 flights scheduled to operate out of Kabul airport on Wednesday were cancelled, with the status of other flights unclear, data from plane tracker Flightradar24 showed.

LISTEN | What the internet shutdown means for women and girls:

14:35Taliban shuts down internet in Afghanistan

The blackout also affects phone services and has cut off people in Afghanistan from the rest of the world. We speak with Najia Haneefi, co-chair of the Ottawa chapter of Right to Learn Afghanistan, about what the shutdown means for the women and girls the group advocates for.

Afghan carrier Kam Air told local TV channel TOLO News it would likely resume flights to Kabul later on Wednesday, after fully halting operations since Monday due to the outage.

Aid officials have warned that humanitarian organizations face major challenges because of the blackout, urging authorities to restore connections.

“Reliable communications are essential for our ability to operate, to deliver life-saving assistance, and to co-ordinate with partners,” Save the Children said in a statement Wednesday.

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